Service

Do we have a service culture in Malaysia? I don't need to ponder hard and long. The answer is plain and simple. NO!

Sometimes I found it hard to believe Malaysians cant seem to even provide a service with a smile. Worst is if they are wearing one huge "SERVICE WITH A SMILE' button. Waitressing is definitely a no go as far as servicing the guest(s) is concern. A BIG NAME telco cant even resolve customer's technical issue for 3 weeks +++ and yet failed to deliver the promised technician the past weeks. Damn!!! The cab drivers??? Emmmm... I wrest my case! The list is just too long to go on bitching about it.

I think it all begins with loving your job and being passionate about it. If one has both, the smile will naturally reflects on his/her face. The service will be provided without being forced. Sadly, that's not available here in this BOLEHLAND :(

I wonder why...